Shipping & Returns
Due to the current situation with Covid-19, you may expect delays in your order.
We are offering free shipping in Canada with orders over 100$ CAD!
We are currently shipping to Canada and United States only, and the shipping fees are calculated with the carrier's rates.
Please allow 3-5 business days for us to process your order. All items are shipped from Montreal, Canada via Canada Post.
Once the packages are sent to our shipping provider, arrival times are out of our control. It may take 8 to 21 business days (excluding weekends and holidays) for your package to arrive.
Please note that we are not responsible for any duties/customs fees charged on the orders.
UchuuBunny is not responsible for: lost or stolen packages, wrong addresses given by customers, damage to orders by postal service and mistakes made by Canada Post.
Returns & Exchanges
Unfortunately, we are unable to accept returns or exchanges. However, if there is a problem with your order, please send us an email at email@example.com. We are happy to help and will try to resolve the issue as fast as possible!